Please call our main number on 01902 731902 to book an appointment. Please note one patient per appointment. Urgent cases are seen on the day. If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. If you don’t need an appointment within two working days, you also have the option to book in advance if this is more convenient for you. Our Nurse based in our practice treats patients for a wide range of common conditions. You can expect to see a nurse within one working day. You can book in advance for clinics – please see the 'Our Services' section for details.
The telephone is manned from 8.20 am – 6.30 pm Monday to Friday.
The surgery is particularly busy on Mondays, Tuesdays and Fridays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10.30 am. On an average month 40 patients failed to turn up for their appointment. If you let us know as soon as possible you can't attend your appointment, we can then make it available for another patient. If we can’t offer you an immediate appointment, we may phone back to offer you a cancellation slot.
Children under 16 should be accompanied by a responsible adult. May we also request that all female patients attending for examination with a doctor bring a chaperone.
Same Day Appointments
We are a busy practice, and providing some same day appointments makes it easier for you to see a doctor quickly. 50% of our GP appointments are same day appointments. You can phone anytime from 8.30 am to 4.00 pm for same day appointments only.
If you need to book a routine follow-up appointment with a particular GP you can make an appointment up to two weeks in advance. Please phone after 10.30 am to avoid busy times. Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis. We will let you know when your next appointment is due with the practice nurse or doctor either by telephone or post. If this time is not convenient, please telephone reception to re-arrange it. It is important to continue your regular check-ups, even if you are feeling well. Routine appointments are available during normal surgery hours with the practice nurse and / or doctor. We hold regular clinics for diabetes, asthma etc . Please see the ‘Our Services’ section for the full list.
Newly registered patients, those aged 75 or over who have not had a consultation in the past year and adult patients under 75 who have not had a consultation in the past three years all have the right to request a health check consultation with our nurse at the practice. Please call reception to arrange an appointment.